Associate Content Technical Specialist

Role & responsibilities

Job Description Associate Content Technical Specialist

Job Title: Associate Content Technical Specialist

Job Summary

Works alongside the Editorial departments to support administrative reporting to internal CeriFi departments and external regulators. Acts as a technical information resource during the production, development, and publishing of e-Learning courses. Works regularly on various systems and applications to deliver high-quality learning content.

Job Responsibilities (Day-to-day responsibilities and milestones to achieve the objectives)

Maintain logs used to send vendor invoices to the accounts payable department.

Reconcile invoices submitted from external vendors to executed contracts.

Report user course completions to various external regulators.

Support the editorial departments in other administrative responsibilities as required.

Applying style sheets to the course files, templating and converting into XML.

Creating videos, images, animations, interactive elements, charts, tables, PDF supplements, and glossary.

Manually test the course for compatibility, animation functionality, adherence to style sheet and branding standards for design.

Work in a team environment with SMEs, attend and participate in team meetings, and performance management processes (e.g., peer reviews, self-evaluation).

Prioritize and stay focused while dealing with multiple assignments and tasks.

Provide accurate and timely response. Extra hours may be required to meet deadlines.

Meet process specific metric targets independently or with minimal support.

Identify gaps and suggest improvements where needed. Support RCA for process improvement.

Progressively take more responsibilities and complex activities.

Look to make our customers’ jobs easier through process, product, or business model changes.

Contribute to accomplishing overall team goals. Upskill as per business needs and demands.

Required Skills

Intermediate Excel or higher

Comprehensive knowledge of Microsoft Word and PowerPoint.

Familiarity with e-learning course development and programming skills in HTML/XML and CSS style sheets.

Preferred Skills

Knowledge and experience in instructional design is an added advantage.

Knowledge of Articulate, Adobe InDesign & Acrobat pro is an added advantage.

Hands-on experience in any video making tools with creative thinking will be an advantage.

Soft Skills

Strong communication skills (written, oral & email)

Ability to manage time effectively and deliver priority tasks.

Ability to learn quickly and apply knowledge to increasingly complex and changing work.

Excellent organizational skills and attention to detail.

Ability to function well in a high-paced and at times stressful environment.

Working with multiple internal and external stakeholders

Ability to upskill as per business needs and demands.

Education: Any bachelor’s or master’s degree.

Work Location: Hybrid - Hyderabad, Telangana.