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Ciena
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Associate, Business Intelligence & Data Informatics

Associate, Business Intelligence & Data Informatics

Ciena

0 years

0 Lacs

Gurugram, Haryana

Posted:1 week ago| Platform: SimplyHired logo

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Skills Required

Microsoft Powerpoint Microsoft Word Microsoft Excel Microsoft Office Finance SQL Project management Machine learning SharePoint Computer skills

Work Mode

On-site

Job Type

Full Time

Job Description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

The Ciena Services Business Intelligence & Data Science team’s mission is to provide the Services community with data reporting and analysis capabilities to support all aspects of the business. The data scope covers the entire transactional spectrum from Sales Opportunities to Post Sales Services.

As part of its transformational journey from operational reporting to more advanced analytics, the Ciena Services Business Intelligence team is looking for a hands-on Analyst to help develop and evolve its current BI Delivery environment. Interfacing with the IT and Business User teams, this data expert will be involved in all aspects of the solution, from requirements gathering to end user support.

Interface with internal Client teams to Understand and Document Business Requirements and assist in solutioning.
Research and Design the Solution Architecture (Report UI + Data Modeling), to ensure optimum performance and integration into existing models.
Participate in and Coordinate Development Activities with other team members (modelers, UI developers)
Develop of Dashboards reflecting the key trends and metrics of Ciena’s services business
Maintenance of Existing Power BI Reports / Dashboards / SharePoint Sites

Key Responsibilities:

Support the Reporting of Operational & Other Metrics for the Global Services Organization, giving clear visibility to Executives / Management about performance against KPI’s
Understand existing Business Process Functioning & Define/Identify respective KPIs or Metrics to track performance
Drive project planning sessions to analyze requirements and design solutions. Demonstrating knowledge of the relevant architecture and information systems
Development & Maintenance of Reports and Semantic Models
Perform Case Studies & Analysis on specific Business Problems
Identify & Provide Root Cause Analysis for key trends of the Global Services organization leadership.
Interface with a variety of internal functions when required to resolve issues
Identify and implement process improvements
Ability to lead proof of concepts of new tools

The Must Haves:

0-2 years’ experience
Degree in Finance, Commerce, Engineering, or equivalent
Experience with Power BI, SQL
Predictive Modelling, Machine Learning knowledge would be an added advantage
Experience as Business Analyst
Good Business Acumen
Must have computer proficiency and be well versed in MS Office – Excel, Word, PowerPoint.
Be comfortable working in a global organization, considering global time-zones
Strong commitment to on-time delivery
Strong interest in the Data & Analytics field with desire to learn and develop.

Assets:

Self-motivated and quick learner, must be able to work independently to prioritize activities and set functional goals/objectives.
Excellent interpersonal communication, problem-solving, analytical, and client-facing skills to facilitate strong relationships with the stakeholders and customers
Able to prioritize and handle multiple tasks simultaneously
Able to coordinate with and/or direct other team members to achieve planned business results
Attention to detail to ensure data completeness and accuracy
Good project management skills with focus on follow-through to project completion.

#LI-MP2

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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Associate, Business Intelligence & Data Informatics