Associate BPO Executive

Conneqt Business Solutions Limited

0 - 31 years

1 Lacs

Begumpet, Hyderabad

Posted:3 days ago| Platform: Apna logo

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Skills Required

service troubleshooting collaboration resolve support

Work Mode

On-site

Job Type

Full Time

Job Description

Company name : Conneqt business Soultions Ltd Key Responsibilities: 1. Customer Interaction: Handle customer queries and concerns through voice calls in an efficient and professional manner. 2. Issue Resolution: Provide solutions to customer issues and ensure prompt and effective problem resolution, maintaining customer satisfaction. 3. Product/Service Knowledge: Assist customers by providing information about the company’s products/services, updates, or troubleshooting assistance. 4. Feedback Collection: Gather customer feedback regarding their experience and provide suggestions for process improvements. 5. Team Collaboration: Work closely with the team to share insights and resolve escalated issues. 6. International Call Handling: Engage with international customers across different regions (e.g., North America, UK, Middle East). Key Requirements: • Education: Graduate or 12th pass • Experience: freshers are also applicable. Salary upto ; 14k in hand . 6 days working , 1 rotational week off . No Sales.

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Associate BPO Executive