Associate Analyst- GBS

About The Hackett Group:

The Hackett Group

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Learn more at www.thehackettgroup.com.

Role Overview:

Analyst

Key Responsibilities:

• Research & Analysis:

• Conduct primary and secondary research

  on GBS-specific topics, including

  location selection strategy, service management, governance models, process maturity, talent management, digital transformation, and the use of AI in GBS

  .
• Gather

  location-specific data

  (country/city-level) through comprehensive research.
• Analyze data to derive actionable insights for client projects.

• Client Support:

• Own and manage client deliverables

  , ensuring accuracy, quality, and timely submission.
• Collaborate with

  Senior Analysts, Team Leaders, Managers, and Research Directors

  to support client inquiries and strategic projects.
• Develop client-ready reports, presentations, and business analysis documents.

• Internal Research & Development:

• Utilize Hackett's proprietary research and industry benchmarks to enhance deliverables.

• Participate in

  knowledge-building activities

  and contribute to the development of new advisory tools and frameworks.

• Business Development Support:

• Assist in ad hoc research

  and

  business development projects

  to support the growth of the advisory program.

Essential Skills:

• Technical & Analytical Skills:

• Strong background in secondary and primary research methodologies

  .
• Proficiency in

  data analytics, quantitative analysis, and research databases

  .
• Expert in

  Microsoft Office

  (Excel, Word, PowerPoint) for data analysis and report generation.

• Communication & Presentation:

• Excellent written and verbal communication

  skills, with the ability to present complex information clearly.
• Ability to create

  structured, error-free reports

  and impactful PowerPoint presentations.

• Problem-Solving & Critical Thinking:

• Strong problem-solving abilities with a focus on strategic thinking

  .
• Capability to synthesize information from diverse sources and

  draw actionable insights

  .

• Project Management:

• Ability to manage multiple research tasks under tight deadlines with high accuracy.

• Strong organizational and time-management skills to handle competing priorities.

Preferred Qualifications:

• Educational Background:

• MBA or Master's degree from a leading business school

  is preferred.

• Professional Experience:

• Previous experience in consulting, GBS, shared services, or business transformation projects

  is a plus.
• Exposure to

  global economics

  and cross-border business operations is advantageous.

• Personal Attributes:

• Proactive, self-motivated, and a fast learner with the ability to operate independently.

• Strong interpersonal skills, with the ability to build relationships with stakeholders at all levels.
• Detail-oriented with a high level of

  confidentiality and integrity

  .

Why Join Us

• Global Impact:

  Work with leading executives and organizations across industries.

• Growth Opportunities:

  Develop your expertise in

  GBS strategy, operations, and transformation

  .

• Collaborative Culture:

  Thrive in a dynamic, team-oriented environment with continuous learning.

• Innovative Work:

  Be part of cutting-edge projects involving

  digital transformation, AI, and global business trends

  .