Assistant Recruitment Adviser supporting an Australian university

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About Us

Acumen, established in 2008 under the Sannam S4 Group umbrella, is a premier internationalisation partner for educational institutions worldwide. Originating in India, we have expanded our services across Asia, North America, and beyond, providing comprehensive support to universities and organisations embarking on their global journeys.

Our Mission and Approach

Driven by research and rich data insights, Acumen offers innovative solutions tailored to the unique needs of each partner. Our end-to-end services empower educational institutions to establish and enhance their international presence, ensuring they receive trusted guidance and expertise at every step.

Global Reach and Services

With a strong presence in India, South and Southeast Asia, and North America, Acumen delivers excellence in education consulting, advisory, and implementation. Our services include in-country representation, high school engagement, agent management, enrollment services, and strategic consulting, all designed to help institutions thrive in today's competitive international education landscape.

Our Team and Values

Our diverse team of over 300 professionals, with a 70% female representation, embodies our core values: Collaboration, Agility, Impact, Empowerment, and Integrity. This commitment to diversity and inclusion fosters a dynamic and supportive environment, enabling us to deliver impactful solutions to our partners.

Why Choose Acumen

Our unique understanding of the education sector, combined with a people-first approach and student-focused insights, has made us an invaluable partner for educational institutions globally. We prioritise your needs, offering practitioner-led expertise and end-to-end support without taking commissions or selling services directly to students, ensuring our focus remains solely on enhancing your institution's success. Partner with Acumen to navigate the complexities of international education and achieve sustainable growth in the global arena.

The Opportunity

Seeking a dynamic and strategic professional to serve as an Assistant Recruitment Adviser for a leading Australian university, driving its engagement and partnerships across India and South Asia. The role will lead student recruitment, institutional collaborations, research partnerships, and alumni relations while representing the university with senior stakeholders across the education, government, and corporate sectors.

The ideal candidate will bring strong leadership, relationship management, and market development experience in international higher education. This position requires close coordination with the university's on-campus teams, proactive stakeholder engagement, and flexibility to travel frequently within India and occasionally overseas. A self-motivated and organized professional, the Assistant Recruitment Adviser will play a key role in strengthening the university's regional presence and advancing its global strategic priorities.

Role Summary :

Key Responsibilities

As an Assistant Recruitment Adviser, you will implement marketing plans to engage/interest high quality Indian students. Specifically, you will:

• Develop positive relationships with key stakeholders in India such as education agents, prospective students and partners
• Collaborate with internal university stakeholders
• Enhance student attraction, conversion and retention
• Expand, extend and enhance applicant experience and success initiatives
• Provide support to Implement the University's plan for the enhancement and growth of international institutional engagements in the designated region
• Support the team in Follow up on matters like offer acceptance, additional document requirements and other admission related matters via telephone, email, and face to face interactions.
• Maintain excellent customer service by answering all enquiries from prospective
• students and parents. Call the students met during the education fairs and focus on building the application database.
• Support in preview and evaluation of existing activities, contributing to delivery of a mutually beneficial strategy, design and implementation of improved and new strategy and approaches, to meet changes in market and/or the University's business requirements
• Ability to rapidly gain a strong understanding of stakeholders (students, alumni, academic and administrative units) and how this relates to the University's corporate strategy and objectives, student engagement, student success programmes, and their impact on the wider University, in order to drive effective relationships
• Support the development of strong constructive networks and relationships with internal and external partners, including strong lines of communication and engagement
• Represent the University at meetings with relevant organisations to achieve desirable outcomes
• Provide high quality standards of service and partnership with all stakeholders across the University's faculty and divisions, including prospective and continuing international students, alumni, fellow staff members and external representatives
• Maintain updated knowledge of relevant standards, legislation and political frameworks
• Assist in preparation and submission of reports and review collated statistics to inform planning, as requested by university staff
• Support the university's social media engagement. Manage social media interactions and contribute to the content posted across various platforms used by the India team
• Manage participation in exhibitions and promotional events, including arrangement of the transport of exhibition materials/freight
• Maintaining and updating CRM with the student details and with regular follow ups for leads conversion
• Any other duties as directed, commensurate with the scope and classification of the position

Qualifications and Experience:

• Educated to degree level or equivalent.
• Relevant postgraduate or professional qualification.
• A degree or professional qualification from an Australian university is desirable

Skills and Competencies:

• Experience of working in international higher education or similar environment for at least 1-3 years
• Experience of the higher education sector in Australia, preferably including study abroad, through work or study
• Experience of counselling students and parents
• Experience of developing collaborative agreement
• Knowledge and understanding of the education system and understanding of the range of issues relevant to students contemplating study in Australia.
• Sound knowledge of processes and procedures underpinning successful international student interest, such as enquiry management, admissions, immigration issues
• Ability to communicate confidently and clearly to a wide range of audiences via a variety of media
• Strong understanding of the Australian higher education landscape, NEP 2020, and regional policy frameworks.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to work independently, manage multiple priorities, and collaborate across global time zones.
• IT literacy and adequately conversant with Microsoft Office: Outlook, Word, Excel and PowerPoint.
• Knowledge of the Indian Higher Education system.

Attributes

• Collaborative working style to motivate teams.
• Strong interpersonal, networking, and relationship management skills.
• Self-motivated; able to manage high workloads, meet deadlines, and resolve work issues.
• Excellent written and oral communication skills with high attention to detail
• Understanding of student visa regulations.
• Creative and innovative approach to strategic thinking and problem solving
• Excellent organisational skills including ability to manage heavy workload, prioritize competing demands and work to deadline
• Flexible, adaptable, and able to work independently or in a team.
• Willingness to work outside office hours and travel as required.

If you are eager to lead and drive the university's strategic partnerships, student recruitment, and regional engagement across India while managing operations and stakeholder relationships then this opportunity is for you.

Website Address: www.acumen.education

Social Media: https://www.linkedin.com/company/acumen-edu/