Job
Description
Role: Assistant Product Manager (SAP Project Systems) Location: Bangalore Experience:5+Years Education:MBA, MCA, MTech, BTech The Assistant Product Manager supports and assists the Product Managers with the resolution of key product issues, fulfillment of business operational requests, providing requirements and validation support with new enhancements to the SAP system. They will be responsible for researching SAP and a designated area of responsibility and then utilizing their findings to provide expertise and guidance throughout SAP teams. The Assistant Product Manager will manage and supervise initiatives, projects, and collaborate with third party consultants within their functional area. The scope of responsibility includes supporting their functional area and Product Managers to ensure the success of the SAP solution across a large global client base. In this capacity, they may direct team members toward a common solution, coordinate the activities with other functional and technical teams and work with the global clients to understand the necessary requirements for product and service improvement. Responsibilities will include but not limited to: Resolve Product-related issues Manages functional incidents and service requests through full lifecycle (through closure) Provides technical incident, service request, and problem tickets management oversight and prioritization Provides major incident oversight and communicates status to the business in a timely manner Oversees SLA compliance for all workloads and re-prioritizes tickets if necessary Advice and assist Level II resources as needed Understands and assesses the impacts of incidents related to disrupted product processes assisting the business work through complex errors and reconciliations Product Planning Develops and delivers presentations to help clients understand their products functionality Manages impacts to other processes and products Oversees product update and enhancement lifecycle with emphasis on demand, requirements, validation, and securing business signoff Leverages feedback solicited from the business into workload prioritization efforts Execution Support Participates in requirements review, validation activities, test case reviews, and user acceptance testing for functionality Conducts analysis of application lifecycle to identify design flaws and realize process efficiencies Coaches, mentors, and develops team members,including overseeing new employee onboarding I mplementation & Support Management Minimum of five years of experience on SAP Project Systems implementation* and/or production support, troubleshooting issues and optimizing system performance. * SAP PS Knowledge on Integration of SAP PS with other modules i.e., SAP FICO, SAP SD, SAP MM Good configuration knowledge of PS structures, WBS, standard structures, user status profiles and Master Data Proficient in Cost & Revenue planning and budgeting. Proven knowledge of Results Analysis Cost-based and Revenue Based methods. Costs / Revenues: CO Versions, Value categories, Cost/Revenue planning, Results Analysis. Period-end processing, Project Settlement. Should have a good understanding of relevant methodologies, business processes and standards. Support Management Manage tickets in ServiceNow, related to SAP PS, ensuring timely resolution of incidents and requests. Lead the implementation of change requests, collaborating with stakeholders to enhance system functionality Regards, Infosys Recruitment Team
