ASSISTANT MANAGER/TEAM LEADER - RECREATION

Job Description

Summary The operational areas in this position are recreational activities, pool and beach services and activities, fitness centre and locker areas services, Camp Hyatt operational assistance as and when required including kid’s activities and assistance in spa operations as and when required. To ensure through effective supervision that all services offered in the Sport and Recreation facilities are always available and carried out with the utmost efficiency and courtesy as per the Departmental Operations Manual. To lead and be hands on in conducting group activities (indoor, outdoor, out of the property) as required. To work in close coordination with Sales, Events team to ensure a complete recreational and group activities brochure is in place with separate activities for individuals, families and groups (small and large). To maintain a high profile within the all Sport & Recreation facilities by becoming involved with the activities, becoming a model of fitness and health. To maintain good relations with all hotel guests. To develop schedule of activities for the resort with Director of Spa and Activities Coordinator and participate where required in the activities. To coordinate with other relevant departments to handle specific sport and recreational activities for group and / or incentive groups. To ensure that the various recreational facilities are operating profitably. To control and monitor all administrative, financial and sales operation for the Sport and Recreation facilities. To maintain a close inspection of the state of repair of the buildings and equipment of the Sport and Recreation facilities. To continually educate and update oneself on the various components of the Operation, Maintenance and Growth, and to recommend to Management any new innovations and/or changes. To take active measures to assist in the in-house promotion and guest awareness of the Sport & Recreation facilities. To ensure the smooth integration with all other hotel operating departments, ensuring that all employees have a thorough knowledge of the Sport & Recreation facilities and services. To ensure that the Sport and Recreation facilities and services are Market Leaders in all aspects of provision. Conduct weekly walkthroughs of the facility with housekeeping and engineering to ensure the area, equipment and facility is in 100% working order. To review and improve as necessary the operational procedure for the facilities. Ensure manning and facility utilization are maximised. Ensure the team is aware of monthly budget and individual retail and service targets. Maintains a high profile within the area of work by becoming involved with the activities. Maintains a good relation with all Spa & Fitness Centre members, guests and visitors. Plans all recreation, fitness and assists in spa activities. Continually educates and updates oneself on the various components of the Recreation, Fitness Centre Operation, Maintenance and Growth, and to recommend to Management any new innovations and/or changes. Takes active measures to assist in the promotion and public awareness of the Recreation, Spa & Fitness Centre. Ensures the smooth integration with all other hotel operating departments, ensuring that all employees have a thorough knowledge of the Recreation, Spa & Fitness Centre facilities and services. Qualifications Graduation