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Bajaj Finance
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Assistant Manager - Two Wheeler - South & West

Assistant Manager - Two Wheeler - South & West

Bajaj Finance

1 - 3 years

5 - 8 Lacs

thrissur

Posted:2 weeks ago| Platform:

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Skills Required

relationship management team management sales governance people management sales crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose

This position is open with Bajaj Finance ltd.First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.

Duties and Responsibilities

PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job)

Achieving business numbers with the assigned line of channels (Basis location and market potential).

People Management (Off roll) Hiring, Retention & Productivity.

Sales Governance through compliance of systems and processes.

Responsible for tracking, managing & controlling PDD requirement compliance

Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done.

Understanding of CRM Salesforce.com.

Effectively engage with Credit, Operations & Risk teams.

To ensure TAT is maintained for case processing.

MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job)

Training of self and their team below.

Hiring right candidate.

Smooth onboarding to help settle the employee well in BFL.

Smooth onboarding of New Dealer/Partner with BFL

Retention of Off-roll staff

DECISIONS(Key decisions taken by job holder at his/her end)

Hiring of Off roll staff

Approvals by coordinating with internal stake holders eg. Clearing cases

Lead allocation

Field activity planning and closure

INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work

Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file.

Connect with HR department for hiring & retentionExternal Clients Roles you need to interact with outside the organization to enable success in your day to day work

Engaging with customer.

Mapping of market competition.

Total Team Size: 9

Number of Direct Reports: 5 to 9

Number of Outsourced employees: 5 to 9

Number of locations: 1 to 4

Number of products: 1 i.e. Two wheeler Loan

Required Qualifications and Experience

Educational Qualifications

Qualifications Graduate / Post Graduate

Good command in excel is essential.

Work Experience 1 to 3 years of relevant experience in managing team

Result oriented - Go getter attitude is must

Should have collaborative work style to engage with peers & colleagues across the company.

Excellent Team management & Interpersonal

Excellent command over communication

Highly ambitious & self-motivated

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Assistant Manager - Two Wheeler - South & West