Posted:1 month ago|
Platform:
Work from Office
Full Time
Must be knowledgable in best practices Accountable for ensuring SLA adherence with on time ticket acceptance and closures. Ready to work in Rotational shifts(24x5). Required to prepare Technical SOP's and bring in improvements. Managing and prioritizing assigned tasks collaborating with team members when needed business projects, change controls, documentation, and vulnerability remediation, etc.
Bachelors degree in a technical field, or experience and certifications showing required knowledge. Highly knowledable in performance tuning including query optimization Exceptional communication skills Comfortable working on multiple projects and issues simultaneously Demonstratable desire to learn and remain current with technical knowledge. Provide breakdowns of technical projects into steps with time estimates Collaborate with colleagues (development teams, infrastructure, management) Expert level technical troubleshooting and problem solving Knowledge with service principals, managed identities, private endpoint networking Comfortable working in an Agile-like environment, working in a backlog such as with Jira or other tools.
WNS Holdings
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