Assistant Manager Production Planning

**Job Description:** You will be responsible for managing the order cycle, processing orders in a timely and accurate manner. This includes ensuring items are included on maintenance schedules, renewed, and billed as required. Your role will involve overseeing day-to-day order operations, such as verifying customer information, checking inventory numbers, and following operating procedures. Additionally, you will create processing schedules, track and report operating expenses, and deliver detailed reports. As the point of contact for issue escalation, you will provide a contact point/knowledge base for the sales team, internal/external customers in all aspects of administration and support. It is essential to follow all organizational privacy rules to protect customers" personal information and to prepare and submit reports on work activities. Your responsibility will also include ensuring that work orders are complete and accurate. **Key Responsibilities:** - Manage the order cycle and process orders accurately and in a timely manner - Ensure items are included on maintenance schedules, renewed, and billed as required - Oversee day-to-day order operations, including verifying customer information and checking inventory numbers - Create processing schedules, track operating expenses, and deliver detailed reports - Act as the point of contact for issue escalation and provide support to the sales team and customers - Follow organizational privacy rules to protect customer information - Prepare and submit reports on work activities - Ensure accuracy and completeness of work orders **Qualifications Required:** - Graduate / Post Graduate in any discipline from a reputed University - B. Text / B. Tech / MBA would be an added advantage - Clear, effective communication skills with the ability to communicate internally and externally - Strong organizational and time management skills - Ability to multi-task - Strong knowledge of SAP - Client and service-minded - High level of integrity and dependability with a strong sense of urgency and results-orientation (Note: Additional details about the company were not provided in the job description.),