Assistant Manager - Performance and Learning

About the Role We are seeking a proactive, results-driven, and execution-focused professional to join us as an Assistant Manager - Performance and Learning. In this pivotal role, you will: Drive comprehensive performance management cycles, leadership development initiatives, and career progression frameworks. Design and implement impactful, scalable learning programs to enhance employee performance and manager effectiveness. Align teams with organizational culture and goals, fostering clear communication and robust feedback loops. This role is perfect for someone who thrives on execution, innovation, and collaboration. Key Responsibilities Performance Management Lead the comprehensive rollout and execution of monthly performance reviews (GROW process), goal-setting, check-ins, and rating cycles across all teams, ensuring full adoption within key organizational units. Analyze performance data and employee feedback (peer, manager, stakeholder) to deliver actionable insights and create founder-ready dashboards highlighting risks, role alignment, culture gaps, and improvement suggestions. Continuously automate and improve performance management processes for greater scalability and efficiency. Develop and implement Individual Growth Plans (IGPs) and Individual Development Plans (IDPs) for critical individual contributors and potential future leaders across various functions (e.g., Tech, Ops, Sales, Marketing, Finance, Curriculum, Design). Establish and monitor systems for tracking role alignment and fostering robust feedback loops to enhance clarity and reduce escalations. Learning and Development Design, implement, and manage scalable learning programs (including online-first modules ) to address identified skill gaps, boost performance, and tackle common organizational challenges such as communication, feedback delivery, and systems thinking. Specifically focus on initiatives to enhance manager effectiveness, coaching capabilities, and address recurring feedback flow issues. Measure the impact and effectiveness of all training initiatives through data analysis and participant feedback. Culture and Engagement Conduct engaging new hire inductions to effectively align new team members with the organizations mission, values, and culture from day one. Work collaboratively with teams to embed NxtWave's core values into everyday practices and decision-making. Partner with HR and leadership to design and implement initiatives that boost employee engagement, satisfaction, and retention. Leadership Development Support the design and execution of leadership development programs, meticulously tracking their success and impact. Identify, nurture, and develop high-potential employees, creating a clear readiness pipeline for future leadership roles, particularly defining role ladders and career clarity within functions like Sales, Pre-Sales, and Marketing. Collaborate with functional heads to design and implement clear role ladders and career pathways across the organization, providing transparency on growth trajectories. Operational Excellence & Partnership Prepare and present comprehensive reports and dashboards synthesizing performance, learning, leadership development, and cultural data for senior leadership. Ensure all performance and learning programs run smoothly with high-quality documentation and operational rigor. Partner closely with HR and functional leaders to identify critical talent needs and contribute to defining requirements for key operational (0-1 & 1-n operators) and people-focused roles (e.g., PSM, Mentors) to enhance organizational structure. What You’ll Bring 2–6 years of relevant experience in performance management, learning and development, organizational development, or HR roles with a strong focus on talent management and career frameworks. Proven, strong execution skills with an ability to deliver results accurately and on time in a fast-paced environment. An analytical mindset with the capability to interpret data, identify trends, and translate them into actionable strategies. Excellent collaboration, communication, and influencing skills to work effectively across all levels of the organization. High adaptability and a demonstrated track record of proactively solving problems within dynamic and evolving environments. A systems-thinking approach to designing scalable processes and solutions is a plus. Why Join Us? This is a high-impact role where you’ll directly influence performance, culture, career growth, and leadership capability across NxtWave. You will play a crucial part in shaping our people's practices while developing your own skills and expertise, positioning you for significant growth into a leadership position.