Assistant Manager - Outlet

Company Description

Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.Features an all-day dining restaurant, cafe & alfresco, a fitnesscentre, spa, swimming pool, an entertainment zone, librarylounge, art gallery and business centre

• Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
• Establish and maintain seamless co-ordination & co-operation with all departments of hotel to ensure maximum cooperation, productivity, and guest service.
• Monitor and supervise service flow in the assigned outlet.
• Any matter which may effect the interests of hotel should be brought to the attention of the Management.
• Assist the F&B Manager to plan & execute the operations of the assigned outlet.
• Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
  

Qualifications

• Graduate with a Degree in Hospitality Management or any related field is an advantage.
• Minimum of two (2) years of fine dining restaurant operations experience in a luxury hotel is an asset.
• Service-oriented, high guest service skills, talent, knowledge, and ability to lead colleagues to excellence.
  

Strong working knowledge of loyalty programs, Opera, and MS Office applications.
Additional Information3-4 years of experience.