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Assistant Manager - OTC

2 - 6 years

0 Lacs

hyderabad telangana

Posted:1 day ago| Platform: Shine logo

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Skills Required

order to cash sap knowledge collections dispute management lean six sigma projects ms excel generating reports from sap ms office applications

Work Mode

On-site

Job Type

Full Time

Job Description

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 individuals spread across more than 30 countries, we are fueled by our inherent curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, through our profound business and industry expertise, digital operations services, and proficiency in data, technology, and AI. We are currently seeking applications for the position of Assistant Manager, Order to Cash. We are looking for an individual who possesses a comprehensive understanding of the entire order to cash process, encompassing various invoice types such as Manual, Consolidated, and Automated. The ideal candidate will thrive in a high-pressure business environment with strict deadlines while also demonstrating strong teamwork skills. Knowledge of SAP and experience in generating reports from SAP will be advantageous. Flexibility to work in any shift as per business requirements is essential for this role. **Responsibilities:** - Manage all activities related to the Order to Cash domain. - Validate Purchase Order (PO) requests for billing purposes. - Maintain constant communication with clients, offering support as needed and soliciting feedback. - Manage Order to Cash processes related to collections and dispute management, implementing and enforcing strategies. - Engage with end customers via calls and emails to collect past due amounts. - Meet collections targets on a monthly, quarterly, and yearly basis. - Handle customer and Country/Regional FD Relationship Management through various communication channels. - Lead and participate in conference calls with Country/Regional Financial Managers. - Engage in governance meetings at the country/region level, collaborating with team members to achieve deliverables and fostering process standard development. - Identify opportunities for process improvement and drive implementation, including Lean and Six Sigma projects. **Qualifications:** *Minimum qualifications:* - B.Com Graduation (MBA Finance preferred). - Relevant experience in Order to Cash processes. *Preferred qualifications:* - Excellent written and verbal interpersonal skills. - Proficiency in MS Office applications, particularly MS Excel. **Job Details:** - Job Title: Assistant Manager - Primary Location: India-Hyderabad - Schedule: Full-time - Education Level: Bachelor's/Graduation/Equivalent - Job Posting: Apr 8, 2025, 4:27:21 AM - Unposting Date: May 8, 2025, 1:29:00 PM - Master Skills List: Operations - Job Category: Full Time,

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