Assistant Manager Operations (GUB)

Responsible for all monitoring fleet operations for retrieval & carting purposes. Ensure timely and accurate connections of loads via the dedicated network.

Responsibilities

Operational

• Plan BDA flight requirements in line with the designed network in co-ordination with BDA to ensure capacity optimization at the lowest costs
• Ensure connections of loads from service centers onto Hub through a dedicated network plan.
• Maintain the Air Network Master and update the Network Service Guide, Area Masters, Transit Time Masters, etc. for ensuring correct routing and adherence of transit commitments to customers
• Identify requirements for use of commercial flights and negotiate contracts for commercial air-lift as per business requirements
• Continuously work towards identification of opportunities for network optimization and utilization

People

• Develop Team Capability and provide continuous support for ensuring effective execution of the tasks.
• Provide direction, guidance and support to the International staff employees to help them discharge their duties effectively
• Ensure International capability building for the team
• Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline

S. No

Key Result Areas

Key Performance Indicators

1.

Optimization of operating costs

• % reduction in costs through route optimization initiatives (for BDA flights)

• % reduction in overall Operating Costs (i.e. OCPM)

2.

Reach Enhancement

• Ensure Network planning for the new Pin Codes added for DP, Apex (including TCL)

• Ensure Network planning for the new pin codes added for Time Definite Delivery

3.

Ensure overall network health

• Drive overall air network setup in terms of shipment reach and connectivity as per plan

• Adherence to timelines for BDA flight connections

• % Capacity Utilization of BDA flights

4.

Support Employee Capability Building and Drive employee morale and engagement

• % Key positions within team with identified successors / potential successors

• Employee Attrition (%)

• Attrition (%)