Job
Description
Role Overview: As an Assistant Manager - Loss Prevention & Security at The Westin Sohna Resort & Spa, your primary responsibility will be to assist in the management of the daily functions of the department to provide protection of property assets, employees, guests, and property. You will be required to maintain logs, certifications, and documents required by law and Standard Operating Procedures. Additionally, you will assist in training staff in established emergency procedures and implementing accident and fire prevention procedures, all while promoting guest and employee satisfaction and achieving the operating budget. Key Responsibilities: - Conduct hazard and risk assessments at the property including quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. - Ensure compliance with applicable federal, state, and local laws and safety regulations. - Supervise and review initial incident investigations and promote timely responses for all reported incidents. - Follow proper key control guidelines in loss prevention and in the property. - Assist with the promotion and implementation of accident and fire prevention procedures. - Incorporate patrols encompassing all areas of the property's interior and exterior, including an inspection tour of the recording system. - Handle complaints, settle disputes, resolve grievances and conflicts, or negotiate with others. - Promote action plans to monitor and control risk. - Oversee all loss prevention operations including patrol process, emergency response, investigations, shipping and receiving process, electronic key system, and manager on duties responsibilities. - Assist with the first aid program for guests and employees. - Assist with the claims process and protect company assets by monitoring General Liability and Worker's Compensation cases. - Work closely with Meeting Planners to ensure a successful and safe experience for guests. Qualifications Required: - High school diploma or GED with 3 years of experience in the security/loss prevention or related professional area, OR - Bachelor's degree in Criminal Justice or related major from an accredited university with 1 year of experience in the security/loss prevention or related professional area. Company Information: At Marriott International and The Westin brand, we are committed to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, our mission is to empower guests to regain control and enhance their well-being while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We encourage our associates to embrace their own well-being practices both on and off property. If you are passionate, active, take pride in maintaining your well-being, are optimistic, and adventurous, you are the ideal Westin candidate. Join an amazing global team and become the best version of yourself.,