ASSISTANT MANAGER - FRONT OFFICE

Job Description: As an Assistant Manager or Team Leader - Front Office / Guest Relations at the hotel, you will assist the Front Office Manager in managing the day-to-day operation of the Front Desk. Your role will involve coordinating and overseeing various Front Desk activities to ensure a smooth and efficient guest experience. Key Responsibilities: - Assist the Front Office Manager in supervising the Front Desk staff and operations. - Handle guest check-ins and check-outs, ensuring accuracy and efficiency. - Respond to guest inquiries and resolve any issues or complaints in a timely and professional manner. - Maintain a high level of customer service standards by training and motivating the Front Desk team. - Collaborate with other departments to provide seamless guest services and uphold hotel standards. Qualifications Required: - Minimum 2 years of work experience as an Assistant Manager or Team Leader in Front Office / Guest Relations in a hotel. - Possess well-developed communication and customer relations skills to effectively interact with guests and team members.,