Assistant Manager - Freight Forwarding

Job Description

Job Title: Assistant Manager Freight Forwarding Operations & Sales Location: Gandhidham, Gujarat Position Overview: We are looking for a proactive and results-driven Assistant Manager to manage Freight Forwarding Operations and drive Sales initiatives at our Gandhidham location. The ideal candidate will have solid experience in logistics operations, a strong understanding of international freight (both sea and air), and the ability to generate and maintain client relationships, especially in the Kandla/Mundra port region. Key Responsibilities: Operations: Manage end-to-end freight forwarding activities (Import & Export – FCL/LCL/air shipments). Coordinate with shipping lines, CFSs, transporters, CHA partners, and port authorities. Ensure timely movement of cargo and accurate documentation (BLs, invoices, delivery orders, etc.). Monitor cargo tracking and provide status updates to clients. Ensure compliance with international logistics and trade regulations. Resolve operational issues swiftly to ensure high customer satisfaction. Sales & Business Development: Identify potential clients and convert leads into long-term business. Generate freight forwarding and logistics sales from exporters, importers, and manufacturers. Prepare and present customized logistics solutions and quotations to clients. Maintain and grow key accounts by understanding client needs and providing consistent support. Achieve assigned revenue and volume targets through effective planning and execution. Requirements: Education & Experience: Bachelor’s degree in Logistics, Supply Chain Management, International Business, or a related field. Minimum 5–8 years of experience in freight forwarding and logistics operations/sales. Familiarity with Mundra/Kandla port operations is highly preferred. Skills & Competencies: Strong knowledge of international freight forwarding (Air & Sea). Good understanding of Incoterms, shipping documentation, and pricing structures. Excellent communication and interpersonal skills. Strong negotiation and problem-solving abilities. Proficiency in MS Office and logistics management software.