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Bajaj Finance
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Assistant Manager - Debt Management Services - Rural

Assistant Manager - Debt Management Services - Rural

Bajaj Finance

0 - 2 years

3 - 7 Lacs

baramati

Posted:1 day ago| Platform:

Apply

Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Manage Daily Risk Reports (DRR).

Develop and implement strategies to improve collection rates.

Track cases on a case-to-case basis.

Ensure resolution as per Annual Operating Plan (AOP) within agreed timelines.

Portfolio management.

Debt collection strategy development and execution.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Experience in achieving collections target, including field visits to customers or agencies.

Ability to monitor performance against set parameters and provide updates.

Understanding of legal guidelines for repossession.

Proficiency in maintaining accurate records of customer interactions and transactions.

Experience in reporting collection activities and performance metrics.

Strong escalation management and issue resolution skills.

Knowledge of Daily Risk Report (DRR) management.

Capability to develop and implement strategies for improving collection rates.

Case tracking and resolution within agreed timelines as per AOP.

Portfolio management skills.

Experience in debt collection strategy formulation and execution.

Demonstrated ability to achieve targets.

Understanding of regulatory compliance requirements.

Analytical skills for reporting and analysis.

Risk management expertise.

Leadership skills for managing teams.

Vendor management experience.

Strong coordination skills with internal and external stakeholders.

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