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Assistant Manager - Debt Management Services - Rural

Assistant Manager - Debt Management Services - Rural

Bajaj Finance

0 - 2 years

3 - 7 Lacs

wardha

Posted:2 hours ago| Platform:

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Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case-to-case tracking.

Ensure resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Experience in collections or debt management roles, preferably in rural or similar environments.

Understanding of regulatory frameworks related to debt recovery.

Strong communication and negotiation skills.

Ability to manage a portfolio and achieve targets within deadlines.

Demonstrated skills in risk management and reporting.

Experience in team leadership and vendor management.

Strong organizational and case tracking abilities.

Capability to resolve escalations and coordinate with multiple stakeholders.

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