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Bajaj Finance
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Assistant Manager - Debt Management Services - Rural

Assistant Manager - Debt Management Services - Rural

Bajaj Finance

0 - 2 years

3 - 7 Lacs

tiruppur

Posted:1 day ago| Platform:

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Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Manage Daily Risk Report (DRR).

Develop and implement strategies to improve collection rates.

Track cases individually.

Ensure resolution as per Annual Operating Plan (AOP) within agreed timelines.

Portfolio management.

Develop and implement debt collection strategies.

Achieve targets as assigned.

Ensure compliance with regulatory requirements.

Prepare and analyze reports on collections.

Manage associated risks.

Provide team leadership.

Vendor management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Proven experience in debt management, collections, or related roles.

Demonstrated ability to achieve collection targets by engaging with customers or agencies.

Experience in monitoring performance and providing regular updates.

Knowledge of legal guidelines related to debt recovery and repossession.

Ability to maintain accurate records of customer interactions and transactions.

Experience in preparing reports on collection activities and performance.

Strong problem-solving skills for handling escalations and issues.

Experience with Daily Risk Report (DRR) management.

Ability to develop and implement strategies to improve collection rates.

Case tracking and resolution management as per business plans and timelines.

Portfolio management skills.

Understanding of debt collection strategies and target achievement.

Familiarity with regulatory compliance requirements.

Analytical skills for reporting and analysis.

Risk management capabilities.

Experience in leading teams.

Vendor management experience.

Strong coordination skills with internal and external clients.

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