Responsible for sales of various SBI Card products in an assigned geography, usually 2-5 regions comprising of 80-200 branches of an SBI Circle, through a large team of 100-200 NFTEs spread across branches and various other points of sales identified by the bank relationships.

Role Accountability

Drive execution of location-wise banca sales execution strategy within assigned geography to drive achievement of overall organization objectives
Maintain good working relationships at local level with stakeholders across SBI, SBI JVs and Associates & Multiple Partner banks by addressing concerns & providing priority service
Drive execution of special segment/product/program focused campaigns in assigned geography
Assess manpower requirements in assigned geography considering MOU & budgets and work with workforce effectiveness to ensure adequate staffing levels across assigned geography
Responsible for hiring and performance management of NFTEs in assigned area
Ensure regular NHOs/Refreshers & Product based Trainings for the team to enhance productivity
Drive team to adopt all New Digital Initiatives of the company by ensuring quick knowledge cascade to extended sales teams by facilitating adequate trainings
Attend Region/Module P Reviews & share relevant data points/ inputs to create a positive brand Image amongst SBI stakeholders
Front-end all customer service escalations from the branch walk-in customers in assigned area and resolve them as per the resolution rights shared

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