Assistant Manager - Airport Services

As an Assistant Manager - Airport Services at Grand Hyatt Gurgaon, your primary responsibility will be to support the efficient operation of the department in alignment with Hyatt International's Corporate Strategies and brand standards. You will play a key role in meeting the expectations of employees, guests, and owners. Working closely with the Front Office / Assistant Front Office Manager, you will help manage the guest service department to ensure it operates as a successful independent profit center. Your focus will be on achieving maximum guest satisfaction through effective planning, organizing, directing, and controlling the Concierge operation and administration. To be successful in this role, you should ideally possess a relevant degree or diploma in Hospitality or Tourism management. Additionally, a minimum of 2 years of experience working as an Assistant Manager in Concierge or Airport services is required. Holding the prestigious "Clefs d'Or" certification is essential. Strong problem-solving abilities, excellent organizational skills, and interpersonal capabilities are crucial for excelling in this position.,