Assistant Manager - Accounts Receivable

Job Description

Key Responsibilities: Develop and implement strategies to collect outstanding debts. Monitor overdue accounts and determine appropriate actions for resolution. Communicate with customers/clients to negotiate payment plans and resolve any disputes. Coordinate with internal departments (Sales, Customer Service) to address billing and payment inquiries. Maintain accurate and up-to-date records of collection activities, including customer interactions and payment agreements. Analyze delinquent accounts and prepare regular reports on collection progress. Enforce credit policies and procedures to minimize the risk of late or non-payment. Collaborate with legal counsel or external agencies for complex or difficult cases. Stay informed of relevant debt collection laws and regulations to ensure compliance. Qualifications: Bachelor's degree in Finance, Accounting, or related field (Master's preferred). Proven experience in accounts receivable management, preferably in a leadership role. Strong knowledge of accounting principles related to accounts receivable and collections. Excellent communication and negotiation skills, capable of interacting effectively with customers and internal teams. Analytical skills to assess data and create effective collection strategies. Experience with collection software and tools. Ability to manage pressure and deadlines while maintaining accuracy. Knowledge of relevant debt collection laws and regulations. Strong problem-solving abilities, with an ethical approach to handling sensitive situations. Skills and Competencies: Communication: Strong ability to communicate with clients and colleagues, both written and verbal. Analytical Thinking: Ability to interpret data and trends to inform collection decisions. Negotiation Skills: Ability to negotiate payment terms and resolve disputes. Attention to Detail: Ensure accuracy in records and data handling. Time Management: Handle multiple accounts and deadlines with precision. Problem-Solving: Navigate complex and sensitive situations effectively and ethically. This revised job description organizes the information into clear sections while maintaining the key points from your original draft. Let me know if you'd like to make any adjustments or add more details!