Courtyard by Marriott Chennai is strategically located across the AG-DMS Metro Station, offering seamless access to the airport within 15 minutes. Conveniently situated near the US Consulate, Gemini Circle, Apollo Hospital, Mount Road, Valluvar Kottam Monument, Chetpet Lake, Marina Beach, and the vibrant Teynampet area, Courtyard Chennai is at the heart of the city's attractions and business hubs.

Role Description

This is a full-time on-site role based in Chennai for an Assistant Front Desk Manager. The Assistant Front Desk Manager will be responsible for overseeing front desk operations, ensuring guest satisfaction, managing reservations, and handling customer service duties. The role also includes supervising front desk staff, addressing guest inquiries, and ensuring smooth and efficient operations at the reception area.

Qualifications

Customer Satisfaction and Customer Service skills
Receptionist Duties and Reservations management experience
Excellent Communication skills
Strong leadership and team management abilities
Ability to handle high-pressure situations and resolve conflicts effectively
Previous experience in hospitality management is a plus
Relevant certifications or degrees in Hospitality Management or related fields

More Jobs at Courtyard by Marriott Chennai

Assistant Front Desk Manager

Chennai, Tamil Nadu, India

Experience: Not specified

Salary: Not disclosed

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Assistant Front Desk Manager