Asset Management Associate

2 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Asset & Configuration Management Specialist, your role involves maintaining and managing the IT asset and configuration management process. This includes ensuring data accuracy within the Configuration Management Database (CMDB) and supporting IT Service Management (ITSM) processes in alignment with ITIL standards. Key Responsibilities: - Manage the end-to-end lifecycle of IT assets such as hardware, software, licenses, and peripherals. - Maintain and update the Configuration Management Database (CMDB) with accurate and complete data. - Identify, record, and track all configuration items (CIs) throughout their lifecycle. - Develop and maintain policies, procedures, and standards for asset and configuration management. - Conduct regular audits and reconciliations of IT assets and configurations. - Collaborate with IT Operations, Service Desk, and Procurement teams to ensure data integrity. - Generate asset and configuration reports for management and compliance requirements. - Support change management by assessing configuration impacts of proposed changes. - Ensure license compliance and optimize software usage. - Participate in continuous improvement initiatives for asset and configuration management processes. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Experience in IT Asset Management or Configuration Management. - Strong understanding of ITIL framework (ITIL certification preferred). - Hands-on experience with ServiceNow CMDB or similar ITSM tools. - Knowledge of hardware and software lifecycle management. - Excellent analytical, documentation, and communication skills. - Attention to detail and commitment to maintaining data accuracy and compliance. Additional Details: - Experience in automation of asset tracking and reconciliation is preferred. - Exposure to audit and compliance processes (e.g., ISO 20000, SOX) is a plus. - Advanced Excel and reporting skills are advantageous. - Experience in global or enterprise-level IT environments is beneficial.,

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