AR Caller

Manning Consulting

1 - 4 years

3 - 6 Lacs

Chennai Tamil Nadu India

Posted:7 hours ago| Platform: Foundit logo

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Skills Required

AR calling claims follow-up Denial Management Medical Billing healthcare revenue cycle

Work Mode

On-site

Job Type

Full Time

Job Description

Primary Responsibilities:

Make outbound calls to insurance companies to follow up on outstanding claims.
Understand and resolve claim denials or rejections to ensure timely payment.
Verify insurance information and update patient accounts accordingly.
Document call details, follow-up actions, and claim status in the system.
Maintain a high level of accuracy in updating accounts and handling claims.
Coordinate with internal teams to escalate unresolved issues and ensure resolution.
Meet or exceed daily and weekly productivity targets.

Additional Responsibilities:

Stay updated on payer policies, guidelines, and industry changes.
Provide feedback to the team lead or manager regarding process gaps or improvement areas.
Ensure compliance with HIPAA and company confidentiality policies.
Maintain professional communication with insurance representatives and team members.

Job Requirements:

Education: Graduate in any discipline (Commerce or Healthcare-related fields preferred).
Experience: 1 to 4 years in AR calling, medical billing, or healthcare revenue cycle management.
Willingness to work in night shifts as per US process requirements.

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