AR Caller

International Voice hiring for AR calling and US Health Insurance International Voice.

Location :- Bangalore

Exp :- 6 months to 4 yrs

CTC :- 3 to 4.5 LPA

Shift :- US shift (Rotational) Pick and drop available, Food available.

My Client seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.

What job duties can I expect to perform as a Customer Support Representative?

• Handle inbound and outbound calls related to healthcare services.

• Service customers seeking support with their monthly healthy benefit package.

• This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.• Customers will seek help with replacement cards, balance checks, and contact information updates.

• Successful associates can distinguish varying levels of customer complexity & communicate effectively.

• Ensure compliance with HIPAA and other healthcare regulations.

• Resolve customer queries efficiently while maintaining professionalism.

• Maintain records of patient interactions and escalate complex cases when needed.

If interested please do call on 6361532602 / 9845162196 or email to [email protected] for more details

Job Type: Permanent

Pay: ₹20,000.00 - ₹34,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• US shift

Supplemental Pay:

• Performance bonus

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 6361532602