Posted:3 days ago|
Platform:
On-site
Full Time
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, French Language, Service Desk Voice Support Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide multilingual support to clients in French Language. - Deliver Service Desk Voice Support efficiently. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support. - Strong understanding of IT service management principles. - Experience in troubleshooting and resolving technical issues. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less
Accenture in India
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Business Consulting and Services
10001 Employees
4290 Jobs
Key People
Mumbai, Maharashtra, India
Salary: Not disclosed
Gurugram, Haryana, India
Salary: Not disclosed
Pune, Maharashtra, India
Salary: Not disclosed
Gurugram, Haryana, India
Salary: Not disclosed
Gurugram, Haryana, India
Salary: Not disclosed
Gurugram, Haryana, India
Salary: Not disclosed
Gurugram, Haryana, India
Salary: Not disclosed
Gurugram, Haryana, India
Salary: Not disclosed
Gurugram, Haryana, India
Salary: Not disclosed
Gurugram, Haryana, India
Salary: Not disclosed