Application Tech Support Practitioner

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Exadata Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication and coordination with stakeholders. Identify and resolve technical issues in a timely manner. Conduct system analysis and recommend improvements. Stay updated with the latest industry trends and technologies. Professional & Technical Skills: Must To Have Skills: Proficiency in Exadata Administration. Good To Have Skills: Experience with Oracle Database Administration. Strong understanding of database concepts and architecture. Experience in performance tuning and optimization of databases. Knowledge of backup and recovery strategies. Familiarity with SQL and PL/SQL programming languages. Additional Information: The candidate should have a minimum of 5 years of experience in Exadata Administration. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualification 15 years full time education