Application Tech Support Practitioner

Job Description

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : VMware AirWatch Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Project Role :Application Support Engineer Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills :VMware AirWatch, Microsoft IntuneJob Requirements :Key Responsibilities :A:VMware AirWatch and Active Directory infrastructure planning, testing and development B:Maintaining Domain Controllers C:Group Policy Implementation D:On-call, incident response and incident management E:Monitoring and troubleshooting Active Directory related issues Technical Experience :A:Should have 3 to 4 years experience in VMware AirWatch and Microsoft Intune.B:Responsible to manage large and distributed Active Directory environment C:Proven experience with Microsoft Active Directory services including forest and domain design, policies, trusts, replication and topology D:Experience implementing GPOs, OU, resources, security principals, replication, DNS/name space, group policy management, schema modifications E:ADFS, SSO, domain/forest creation Professional Attributes :A:Good verbal and written communication skills to connect with customers at varying levels of the organization B:Ability to operate independently and make decisions with little direct supervision Educational Qualification:A:15 years full time educationAdditional Info :A:Should be open to work in shifts