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ACL Digital
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Application Support Specialist

Application Support Specialist

0 years

|

0 Lacs

bengaluru karnataka india

Posted:3 days ago| Platform: Foundit logo

Apply

Skills Required

troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

Shift:

Work Mode:

Key Skills & Responsibilities:

Strong experience working with
Linux commands
for system-level operations.
Hands-on experience in
ticketing systems
(SLA based) and timely issue resolution.
Expertise in
troubleshooting and networking
, identifying and resolving system/network issues.
Experience with
Monitoring Tools
(e.g., Nagios, Zabbix, SolarWinds, Dynatrace, etc.).
Responsible for responding to alerts, incidents, and service requests.
Maintain SLA compliance for assigned tickets and ensure proper escalation when required.
Proactively analyze system performance and suggest improvements.
Ability to collaborate with cross-functional technical teams.

Preferred Qualifications:

Experience in an
IT infrastructure support
environment.
Good communication and documentation skills.

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