Application Support Engineer (RMS)

About the Company:

Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is entering the next phase of growth by pivoting to a digital-first approach and strengthening its direct-to-consumer franchise. The company has carved out a separate fintech vertical tasked with digital transformation using cutting-edge technology and bringing in fresh talent.

Join us if you like to:

• Accessing the servers through remote applications.
• Keeping the system under maintenance.
• Downloading all the required files from different FTP exchange locations.
• Processing / uploading these downloaded files
• After files are processed in the databases, we need to start various applications.
• Beginning of day activities should be completed by latest 08:00am.
• Once system is started, we need to monitor the servers and applications.
• While monitoring / resolving the issues as and when issues arise on our servers / applications.
• Once market is over (currently 05:00pm) we do End of the day process.
• We need to take backups of all databases and to be restored to multiple redundancy locations.
• Restart all databases after restoring them to redundancy locations.
• The EOD process must be completed by 06:00pm.

What youll need to bring:

• Should be capable of documenting given processes to him.
• Should be capable of managing assigned team.
• Taking access of servers through designated remote software.
• Must be sharp in communication (understanding priorities with proactive approach)
• Should be having basic knowledge of networks like
• Configuring LAN IP
• Checking connectivity through Telnet, Ping command
• Updation of Windows and Antivirus software
• Taking Backup and restoration of databases (SQL 2019 server)
• He should be efficient in memorizing the IPS as there are number of servers which have local and external IPS.