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Application Support Engineer

7 - 12 years

9 - 14 Lacs

Gurgaon

Posted:3 months ago| Platform: Naukri logo

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Skills Required

sap convergent mediation system architecture troubleshooting itil oracle itil framework sap fica sap crm fica sql plsql hybris billing java application support linux convergent charging invoicing sap c4c shell scripting unix sap hybris billing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP BRIM Convergent Mediation (CM) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education and good to have certification Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing system performance, and collaborating with various teams to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication within the team- Implement best practices for system maintenance- Conduct regular system audits for performance optimization Professional & Technical Skills:- Must To Have Skills:Proficiency in SAP BRIM Convergent Mediation (CM)- Strong understanding of system architecture- Experience in troubleshooting and issue resolution- Knowledge of ITIL framework for service management- Hands-on experience with system monitoring tools Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP BRIM Convergent Mediation (CM)- This position is based at our Gurugram office- A 15 years full time education and good to have certification is required Qualifications 15 years full time education and good to have certification

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