Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Unified Communication and Collaboration Operations

Good to have skills :Cloud InfrastructureMinimum
5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations.
Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication within the team.- Implement best practices for system stability.- Conduct regular performance evaluations. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Unified Communication and Collaboration Operations.- Good To Have

Skills:

Experience with Cloud Infrastructure.- Strong understanding of network protocols and configurations.- Knowledge of ITIL framework for service management.- Experience in troubleshooting and resolving technical issues.- Ability to work under pressure and meet deadlines.
Additional Information:- The candidate should have a minimum of 5 years of experience in Unified Communication and Collaboration Operations.- This position is based at our Bengaluru office.- A 15 years full-time education is required.Qualification
15 years full time education