Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Electronic Medical Records (EMR)

Good to have skills :NAMinimum
5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of electronic medical records (EMR) systems and supporting the healthcare industry.
Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure the smooth functioning of electronic medical records (EMR) systems.- Troubleshoot and resolve issues within multiple components of critical business systems.- Collaborate with cross-functional teams to identify and solve complex technical problems.- Contribute to the development and implementation of system enhancements and upgrades. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Electronic Medical Records (EMR).- Strong understanding of software engineering principles and practices.- Experience in troubleshooting and resolving technical issues.- Knowledge of database management systems and SQL.- Familiarity with programming languages such as Java or C++.- Availity, RealMed
Additional Information:- The candidate should have a minimum of 5 years of experience in Electronic Medical Records (EMR).-Well versed into IIS, system configurations, Apache and Middleware-Optimize system performance through regular updates and patches.-Plan and execute system upgrades and migrations.-Implement and maintain security policies and procedures.-Conduct regular security audits and vulnerability assessments.-Communicate with vendors for support.-Well versed into application installation / software patch upgrades, maintain servers-Manage user accounts and permissions.-Provide technical support and guidance to other applications team.-Develop and maintain documentation for system configurations, processes, and procedures.-Explore Automation ideas and develop User cases-Ready to support during US Business Hours - This position is based at our Chennai office.- A 15 years full time education is required. Qualification
15 years full time education