Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Program Control Services
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of application support processes to improve efficiency. - Document and maintain records of issues and resolutions to build a knowledge base for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Control Services. - Strong analytical and problem-solving skills to diagnose and resolve software issues. - Experience with application monitoring tools to ensure system performance. - Familiarity with scripting languages to automate routine tasks. - Ability to work collaboratively in a team environment and communicate effectively with stakeholders. Additional Information: - The candidate should have minimum 2 years of experience in Program Control Services. - This position is based at our Bengaluru office. - A 15 years full time education is required.