Application Support Engineer

12 - 15 years

3 - 7 Lacs

Posted:7 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description


Project Role :
Application Support Engineer

Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Cloud Contact Center Implementation

Good to have skills :
NA
Minimum 12 year(s) of experience is required

Educational Qualification :
15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring that all components function seamlessly to support business operations effectively. You will engage in problem-solving activities, utilizing your expertise to enhance system reliability and performance, while also documenting your findings and solutions for future reference.
Roles Responsibilities:
  • Expected to be an SME.
  • Collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Expected to provide solutions to problems that apply across multiple teams.
  • Facilitate knowledge sharing sessions to enhance team capabilities.
  • Monitor system performance and proactively address potential issues. Professional Technical Skills:Must To Have Skills:Proficiency in Cloud Contact Center Implementation.
  • Strong understanding of cloud architecture and deployment strategies.
  • Experience with troubleshooting and resolving cloud-based application issues.
  • Familiarity with integration of cloud services with existing business systems.
  • Ability to analyze system logs and performance metrics to identify areas for improvement.
    Additional Information:
  • The candidate should have minimum 12 years of experience in Cloud Contact Center Implementation.
  • This position is based at our Bengaluru office.
  • A 15 years full time education is required.
    Qualification15 years full time education
  • Mock Interview

    Practice Video Interview with JobPe AI

    Start Job-Specific Interview
    cta

    Start Your Job Search Today

    Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

    Job Application AI Bot

    Job Application AI Bot

    Apply to 20+ Portals in one click

    Download Now

    Download the Mobile App

    Instantly access job listings, apply easily, and track applications.

    coding practice

    Enhance Your Skills

    Practice coding challenges to boost your skills

    Start Practicing Now
    Accenture logo
    Accenture

    Professional Services

    Dublin

    RecommendedJobs for You