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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

1 - 4 years

3 - 7 Lacs

bengaluru

Posted:20 hours ago| Platform:

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Skills Required

jira python scrum agile aws kubernetes ci/cd azure devops ansible sql docker plsql git java gcp devops linux jenkins json shell scripting rundeck rest vmware microsoft azure svn javascript application support terraform unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role Application Support Engineer

Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills Infrastructure As Code (IaC)

Good to have skills NA
Minimum 3 year(s) of experience is required

Educational Qualification 15 years full time education
SummaryAs an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with different stakeholders to gather information, implement solutions, and contribute to the overall efficiency of the systems in place, ensuring that any disruptions are addressed promptly and effectively.
Roles & Responsibilities:

Able to solution, design and architect automation approach for a client, recommending the best fit tools for an optimized solution

Client handling capability with leading communication & story telling skills

Perform clients automation maturity assessment

Well versed with agile delivery principles, sprint model and scrum boards on JIRA on any other similar tool

Knowledge of IaC tools like version control systems (Git, SVN etc..), Ansible, Terraform, CICD tools like Azure DevOps, Jenkins or Rundeck

Cloud certified professional AWS/Azure/GCP/VMWare private cloud

IaC security tools & vaulting

Coding Skills like Python / Shell Scripting / Ansible / Java ScriptGood to have.
Professional & Technical Skills:

Knowledge on Infrastructure architecture across networks, storage, compute, hosting

REST API integrations & JSON

Python / Prompt Engineering Skills

Knowledge of cloud technologies.

AI OPS tools understanding

DevOps certified cloud professional

Conceptual or working knowledge on SLO, SLI, toils, error budget and Chaos engineering
Additional Information:

The candidate should have minimum 3 years of experience in Infrastructure As Code (IaC).

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education

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Application Support Engineer