Application Developer

 About The Role  

Project Role :Application Developer

Project Role Description :Design, build and configure applications to meet business process and application requirements.
Must have skills :Telecom Order Management

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:We are seeking a proactive and technically skilled Lower Environment Support Engineer to manage and support our pre-production environments. The ideal candidate will have strong communication skills, experience with war room coordination, environment triaging, downtime handling, and a solid understanding of automation and scripting. Should play a key role in environment stability and supporting faster delivery cycles.Key ResponsibilitiesEnvironment Management:Support and maintain lower/non-production environments (e.g., CRT1, Pre Prod, e2e1, e2e2, trn).Communication:Act as a single point of contact for issues in lower environments. Communicate effectively with developers, QA, infra, and product teams.War Room Coordination:Initiate and lead war rooms during critical incidents or outages. Ensure timely resolution and stakeholder updates.Triaging & Issue Resolution:Perform initial triage for environment-related issues. Collaborate with relevant teams for deeper investigation and resolution.Downtime Handling:Monitor and respond to environment downtimes. Ensure incidents are logged, RCA is performed, and preventive actions are taken.Monitoring & Alerting:Use monitoring tools to proactively detect and address issues. Set up dashboards and alerts for environment health.Automation:Identify repetitive tasks and automate them using scripting languages like Python.Scripting & Tooling:Write and maintain scripts for environment setup, monitoring, or data refresh tasks.Documentation:Maintain accurate documentation of environment architecture, processes, and known issues.Required SkillsStrong understanding of pre-production environment managementExcellent communication and coordination skillsExperience leading war rooms and incident management callsKnowledge of monitoring tools such as:Prometheus, Grafana, AppDynamics, Splunk, Dynatrace, etc.Strong scripting skills in Python (Bash, PowerShell also a plus)Experience with CI/CD tools (e.g., Jenkins, GitLab CI)Familiarity with incident and change management processes (ITIL knowledge is a plus)Basic knowledge of cloud environments (AWS, Azure, or GCP) is a plusShift coverage :Shift C (EST hrs support)
Additional Information:- The candidate should have minimum 6-8 years of experience in Telecom Order Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education