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Applicant - ER

Sutherland Global Services Inc

1 - 5 years

|

3 - 7 Lacs

Posted:6 days ago| Platform:

Apply

Skills Required

data security Pharma Analytical Commerce Statistics SLAS

Work Mode

Work from Office

Job Type

Full Time

Job Description

Resolving requests/inquiries made by customers via email, chat or Social
Achieving contact center statistics and SLAs (contractual metrics)
Adhering to non-disclosure agreement & data security policies
Completing upskilling & e-courses mandated by each program
Attending coaching sessions & ensure feedback is implemented
100% schedule adherence, no absenteeism & positively contribute to reduce program shrinkage

Eligibility Criteria : Any full time UG/PG Graduate (Arts / Science / Commerce / Engineering / Pharma / MBA / MCA) - 2025 Passout can apply
Other Additional Skills required:
Excellent verbal and written English language skills.
Good analytical and typing skills.
Flexibility to work shifts including nights.
Candidates must reside within a radius of 25 Km of our office

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Sutherland Global Services Inc

Business Process Outsourcing

Mason

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