APP ALLOYS PRIVATE LIMITED

Job Title: Customer Support Executive (CSE) Company Name: App Alloys Pvt Ltd Job Location: Jodhpur, Rajasthan Job Type: Full-time Experience: 1–3 years Industry: IT Services and IT Consulting Job Summary: App Alloys Pvt Ltd is hiring a Customer Support Executive (CSE) for our B2B SaaS product. As a CSE, you will onboard clients, manage their data setup, provide product training, handle support queries, and assist with feature rollouts. This is a client-facing role requiring excellent communication, CRM tool experience, and a proactive attitude. Key Responsibilities: Set up and configure new customer accounts in the software. Conduct training sessions (online) to help clients understand and use the platform effectively. Respond to customer queries via email, chat, and phone calls in a timely and professional manner. Gather and document client feedback, requirements, and common issues. Coordinate with internal teams to address client needs. Keep clients informed and engaged about product updates and new feature launches. Maintain strong, long-term relationships with clients to ensure satisfaction and retention. Skills and Qualifications: 1 to 3 years of experience in customer support, client servicing, or onboarding (preferably in SaaS ). Familiarity with CRM tools like Zoho , Pipedrive, HubSpot , etc. Strong communication skills in English and Hindi. Ability to handle multiple support channels – email, chat, and phone. Comfortable with Excel and formulas, Word or Google Sheets for data handling. Strong attention to detail, patience, and a customer-first mindset. Educational Background: BBA/MBA preferred but not mandatory . Candidates with relevant experience and good communication skills are welcome to apply. Preferred Qualifications: Experience in SaaS, enterprise software, or B2B tech products. Conducting client webinars or training programs. Familiarity with order management, sales, or inventory workflows. Schedule: Day shift | Monday to Saturday Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Work from home Schedule: Day shift Fixed shift Supplemental Pay: Overtime pay Yearly bonus Work Location: In person

Job Title: Customer Support Executive (CSE) Company Name: App Alloys Pvt Ltd Job Location: Jodhpur, Rajasthan Job Type: Full-time Experience: 1–3 years Industry: IT Services and IT Consulting Job Summary: App Alloys Pvt Ltd is hiring a Customer Support Executive (CSE) for our B2B SaaS product. As a CSE, you will onboard clients, manage their data setup, provide product training, handle support queries, and assist with feature rollouts. This is a client-facing role requiring excellent communication, CRM tool experience, and a proactive attitude. Key Responsibilities: Set up and configure new customer accounts in the software. Conduct training sessions (online) to help clients understand and use the platform effectively. Respond to customer queries via email, chat, and phone calls in a timely and professional manner. Gather and document client feedback, requirements, and common issues. Coordinate with internal teams to address client needs. Keep clients informed and engaged about product updates and new feature launches. Maintain strong, long-term relationships with clients to ensure satisfaction and retention. Skills and Qualifications: 1 to 3 years of experience in customer support, client servicing, or onboarding (preferably in SaaS ). Familiarity with CRM tools like Zoho , Pipedrive, HubSpot , etc. Strong communication skills in English and Hindi. Ability to handle multiple support channels – email, chat, and phone. Comfortable with Excel and formulas, Word or Google Sheets for data handling. Strong attention to detail, patience, and a customer-first mindset. Educational Background: BBA/MBA preferred but not mandatory . Candidates with relevant experience and good communication skills are welcome to apply. Preferred Qualifications: Experience in SaaS, enterprise software, or B2B tech products. Conducting client webinars or training programs. Familiarity with order management, sales, or inventory workflows. Schedule: Day shift | Monday to Saturday Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Work from home Schedule: Day shift Fixed shift Supplemental Pay: Overtime pay Yearly bonus Work Location: In person

B2B Sales Executive Location: Mumbai, Maharashtra (Local candidates only) Job Type: Full-Time | On-site | Field Work | Monday to Saturday About Us: We are a fast-growing SaaS company providing an innovative, cloud-based solution designed specifically for Footwear, Garment and apparel manufacturers. Our platform helps streamline operations, enhance productivity, and digitize business processes from order to delivery. We are expanding our presence in Mumbai and are looking for a passionate and proactive individual based in Mumbai to be our on-ground representative. Key Responsibilities: Represent our company and product in the Mumbai region Conduct product demonstrations and training sessions for prospective clients (in-person & remote) Schedule and attend client meetings, follow-ups, and onboarding sessions Generate and qualify new leads through field visits, networking, and cold outreach Maintain CRM records of leads, meetings, status updates, and feedback Build strong, lasting relationships with garment manufacturers and other industry players Coordinate with internal sales, product, and support teams for smooth execution Attend relevant trade shows, exhibitions, and garment industry events in the area Required Qualifications: Bachelor’s degree in Business, Marketing or related field 1-3 years of experience in B2B sales, SaaS sales, or business development (preferably in apparel/garment/Footwear/Plastic/Cosmetic etc. sector) Must be based in Mumbai and familiar with the local geography and garment hubs Excellent communication and presentation skills (Hindi, English, and Marathi preferred) Strong understanding of sales processes, customer handling, and follow-up techniques Comfortable with fieldwork, client visits, and local travel within Mumbai Basic tech-savviness – ability to understand and demonstrate a SaaS product Own two-wheeler preferred but not mandatory What We Offer: Competitive salary + performance-based incentives Opportunity to work with an innovative tech product transforming the garment industry Freedom to manage your own schedule and region Career growth into senior sales/operations roles as we expand Training and onboarding support from our core team Job Types: Full-time, Part-time, Internship Pay: From ₹25,000.00 per month Expected hours: 54 per week Benefits: Flexible schedule Leave encashment Language: Hindi (Preferred) Work Location: Remote

B2B Sales Executive Location: Mumbai, Maharashtra (Local candidates only) Job Type: Full-Time | On-site | Field Work | Monday to Saturday About Us: We are a fast-growing SaaS company providing an innovative, cloud-based solution designed specifically for Footwear, Garment and apparel manufacturers. Our platform helps streamline operations, enhance productivity, and digitize business processes from order to delivery. We are expanding our presence in Mumbai and are looking for a passionate and proactive individual based in Mumbai to be our on-ground representative. Key Responsibilities: Represent our company and product in the Mumbai region Conduct product demonstrations and training sessions for prospective clients (in-person & remote) Schedule and attend client meetings, follow-ups, and onboarding sessions Generate and qualify new leads through field visits, networking, and cold outreach Maintain CRM records of leads, meetings, status updates, and feedback Build strong, lasting relationships with garment manufacturers and other industry players Coordinate with internal sales, product, and support teams for smooth execution Attend relevant trade shows, exhibitions, and garment industry events in the area Required Qualifications: Bachelor’s degree in Business, Marketing or related field 1-3 years of experience in B2B sales, SaaS sales, or business development (preferably in apparel/garment/Footwear/Plastic/Cosmetic etc. sector) Must be based in Mumbai and familiar with the local geography and garment hubs Excellent communication and presentation skills (Hindi, English, and Marathi preferred) Strong understanding of sales processes, customer handling, and follow-up techniques Comfortable with fieldwork, client visits, and local travel within Mumbai Basic tech-savviness – ability to understand and demonstrate a SaaS product Own two-wheeler preferred but not mandatory What We Offer: Competitive salary + performance-based incentives Opportunity to work with an innovative tech product transforming the garment industry Freedom to manage your own schedule and region Career growth into senior sales/operations roles as we expand Training and onboarding support from our core team Job Types: Full-time, Part-time, Internship Pay: From ₹25,000.00 per month Expected hours: 54 per week Benefits: Flexible schedule Leave encashment Language: Hindi (Preferred) Work Location: Remote