API Support / Consultant Specialist

Hsbc

2 - 5 years

4 - 7 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

unix change management core java linux production support problem management incident management struts troubleshooting financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Some careers shine brighter than others.

If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are currently seeking an experienced professional to join our team in the role of

Consultant Specialist

In this role, you will:

Work on Incident Management, Problem Analysis, Log Analysis, Debugging, Certificates Renewal and Vulnerabilities Fixes.
Work on Devops tools such as Jenkins.
Acknowledge the Incidents and Alerts and work pro-actively to close the same on time.
Understand business processes and SLA s and accordingly prioritize the activities.
Perform RCA (Root Cause Analysis) and work on providing permanent resolution to the Incidents.
Provide on-call support as per the defined ROTA.
Monitor application/system performance and logs.

Requirements

Must have Knowledge/Hands-On-Experience on (Core Java/J2EE, any Frame Work- Struts/Spring/Spring MVC/Spring Boot(preferable), Java Script / Angular JS, Web Service/Micro Services).
Have application servers WebSphere 8, 9 and WLP knowledge.
Know about CICD pipeline creation and execution.
Experience in handling production support tasks such as Day to Day Monitoring and maintenance, Deployments, Configuration and Troubleshooting of application servers.
Should be able to work with Product versions - Linux /Unix.
End to end testing of patching in a non-prod environment must be able to think on business outages on PROD.
Trouble shoot the issues post patching or remediation.
Good to have experience in Certificates renewal process.
Good understanding of ITIL process Change-Management, Problem management. release management.
Able to remediate Vulnerabilities.
Co-ordinate and work with different teams.

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