APC Incharge / Showroom Manager

Job Description

Job Title: APC Incharge / Showroom Manager Location: Shivaji Nagar, Bangalore Department: Sales & Marketing Industry: Furniture / Home Appliances Reporting To: Regional Sales Manager / Area Sales Head Company Overview: Hettich is a global leader in furniture fittings and hardware solutions, known for quality, innovation, and customer-centricity. Our APCs (Application Centers) serve as experience zones for our premium products, catering to walk-in customers, interior designers, and channel partners. Key Responsibilities: 1. Showroom Operations: Manage day-to-day operations of the Hettich Application Center (APC). Ensure the showroom is always presentable and products are displayed as per brand standards. Maintain stock and inventory of demo units, catalogs, and promotional materials. 2. Customer Experience: Greet and assist walk-in customers, architects, and interior designers. Provide product demonstrations, explain features, and offer personalized solutions. Maintain a high level of customer satisfaction through excellent service and professional interaction. 3. Sales & Business Development: Drive B2B sales by engaging with architects, interior designers, builders, and contractors. Follow up on leads generated from the showroom and coordinate with the field sales team. Achieve monthly and quarterly sales targets. 4. Networking & Client Engagement: Build and maintain strong relationships with influencers such as architects, interior designers, and consultants. Organize and participate in promotional activities, training programs, and events. Ensure regular follow-ups and relationship management with B2B clients. 5. Reporting & Coordination: Prepare daily/weekly reports on footfall, customer interactions, and conversions. Coordinate with HO/warehouse for stock, logistics, and technical support. Keep updated with new products, trends, and competitor activities. Desired Candidate Profile: Gender: Female candidates preferred Experience: 37 years in a similar role in furniture outlets, modular kitchen showrooms, or appliance brands Industry Exposure: Should have prior experience working with architects, interior designers, and builders Sales Experience: Strong B2B sales exposure is a must Education: Graduate in any discipline (additional certification in interior design or sales/marketing is a plus) Skills Required: Excellent communication and interpersonal skills Strong presentation and client handling skills Good understanding of furniture fittings, modular solutions, or home improvement products Basic computer proficiency (MS Office, CRM tools)