Job Description – Front Desk Receptionist Shift Timings: 9:00 AM – 6:30 PM Office location: 1, Mathura Rd, Block A, DLF Industrial Area, Sector 32, Faridabad, Haryana 121003 Roles and Responsibilities: · Greet and assist visitors, clients, vendors, and customers in a professional and courteous manner. · Maintain visitor logs and ensure visitor protocols are followed as per company policy. · Handle and route incoming phone calls efficiently; take messages where necessary. · Act as the first point of contact for external communication (calls, walk-ins, courier). · Coordinate with internal departments (sales, service, HR, accounts, etc.) for smooth visitor and client handling. · Schedule appointments, meetings, and conference room bookings as needed. · Manage the reception area to ensure it is tidy, professional, and presentable at all times. · Receive and distribute incoming mail, couriers, and official documents; maintain records. · Assist with data entry, filing, document management, and other administrative support tasks. · Handle basic inquiries from customers regarding company products/services or redirect them to the relevant department. · Support customer satisfaction initiatives by ensuring every guest and caller is attended to promptly and professionally. · Coordinate with courier and logistics partners for timely pickup/delivery of medical devices or consumables. · Maintain proper documentation and records for all dispatches and receipts. · Ensure all visitors and callers are treated as per the confidentiality and compliance standards of the medical device industry. · Assist with onboarding formalities like welcoming new hires, issuing visitor passes, or sharing documents/forms. · Maintain and order front office supplies and stationery as required. · Maintain logs of phone calls, appointments, and administrative requests. · Generate simple daily or weekly reports as directed by the Admin Manager. Requirements and skills: · Graduate in any discipline (preferred: B.Com, B.A., B.Sc., or equivalent) · 1–3 years of experience in a front office or receptionist role · Only female candidate · Excellent verbal and written communication in English · Clear and professional telephone etiquette · Ability to communicate with clients, customers, and vendors in a courteous manner · Friendly, approachable, and well-groomed demeanor · Strong customer service orientation · Ability to handle pressure and deal with different types of personalities · Time management and ability to multitask effectively · Strong attention to detail and accuracy · Ability to prioritize tasks and manage appointments, calls, and visitors efficiently · Proficiency in MS Office (Word, Excel, Outlook) · Familiarity with using office equipment (printers, scanners, intercom systems, etc.) · Experience with visitor management systems · Filing and document handling · Basic data entry and reporting skills · Maintaining office supplies and front desk resources · Ability to handle sensitive information with discretion · Awareness of workplace etiquette and confidentiality protocols (especially important in healthcare/medical industry) Additional Benefits: - Yearly bonus - Birthday Celebration - Women Friendly policies - Rewards and Recognition - Gym and Newspaper allowance Job Type: Full-time Pay: ₹20,000.00 - ₹26,000.00 per month Schedule: Day shift Experience: Front desk: 1 year (Required) Language: English (Required) Work Location: In person

Job Description – Front Desk Receptionist Shift Timings: 9:00 AM – 6:30 PM Office location: 1, Mathura Rd, Block A, DLF Industrial Area, Sector 32, Faridabad, Haryana 121003 Roles and Responsibilities: · Greet and assist visitors, clients, vendors, and customers in a professional and courteous manner. · Maintain visitor logs and ensure visitor protocols are followed as per company policy. · Handle and route incoming phone calls efficiently; take messages where necessary. · Act as the first point of contact for external communication (calls, walk-ins, courier). · Coordinate with internal departments (sales, service, HR, accounts, etc.) for smooth visitor and client handling. · Schedule appointments, meetings, and conference room bookings as needed. · Manage the reception area to ensure it is tidy, professional, and presentable at all times. · Receive and distribute incoming mail, couriers, and official documents; maintain records. · Assist with data entry, filing, document management, and other administrative support tasks. · Handle basic inquiries from customers regarding company products/services or redirect them to the relevant department. · Support customer satisfaction initiatives by ensuring every guest and caller is attended to promptly and professionally. · Coordinate with courier and logistics partners for timely pickup/delivery of medical devices or consumables. · Maintain proper documentation and records for all dispatches and receipts. · Ensure all visitors and callers are treated as per the confidentiality and compliance standards of the medical device industry. · Assist with onboarding formalities like welcoming new hires, issuing visitor passes, or sharing documents/forms. · Maintain and order front office supplies and stationery as required. · Maintain logs of phone calls, appointments, and administrative requests. · Generate simple daily or weekly reports as directed by the Admin Manager. Requirements and skills: · Graduate in any discipline (preferred: B.Com, B.A., B.Sc., or equivalent) · 1–3 years of experience in a front office or receptionist role · Only female candidate · Excellent verbal and written communication in English · Clear and professional telephone etiquette · Ability to communicate with clients, customers, and vendors in a courteous manner · Friendly, approachable, and well-groomed demeanor · Strong customer service orientation · Ability to handle pressure and deal with different types of personalities · Time management and ability to multitask effectively · Strong attention to detail and accuracy · Ability to prioritize tasks and manage appointments, calls, and visitors efficiently · Proficiency in MS Office (Word, Excel, Outlook) · Familiarity with using office equipment (printers, scanners, intercom systems, etc.) · Experience with visitor management systems · Filing and document handling · Basic data entry and reporting skills · Maintaining office supplies and front desk resources · Ability to handle sensitive information with discretion · Awareness of workplace etiquette and confidentiality protocols (especially important in healthcare/medical industry) Additional Benefits: - Yearly bonus - Birthday Celebration - Women Friendly policies - Rewards and Recognition - Gym and Newspaper allowance Job Type: Full-time Pay: ₹20,000.00 - ₹26,000.00 per month Schedule: Day shift Experience: Front desk: 1 year (Required) Language: English (Required) Work Location: In person