Analytics Solutions Manager

You are a strategic thinker passionate about driving solutions in Analytics Solutions. You have found the right team.

As the Analytics Solutions Manager within the Strategy, Innovation & Governance Data team, you will lead a team to deliver data insights, visualizations, and metrics dashboards for Payments Operations. You will be responsible for analyzing business requirements, designing, building, testing, and producing data insights to aid management decisions. Additionally, you will manage and mentor your team to ensure they meet their targets.

Job responsibilities

• Lead, mentor, and manage a team of associates, fostering a culture of innovation and continuous improvement
• Perform data mining, analytics, and problem solving
• Analyzing business requirements, designing, building and testing to ensure the delivery of high-quality data insights and visualizations.
• Work closely with Product Owners and Operations to develop requirements and implement new capabilities
• Understanding of the data sources to use and ensure team standards are adhered to
• Proactively engage to mitigate risk through continuous process improvement, root cause analysis, and collaboration with Operations teams
• Embrace continuous learning as new tools and technologies become available to the team

Required qualifications, capabilities and skills

• Earn a Bachelor's or Master's degree in a quantitative field or achieve an equivalent combination of education and/or business experience.
• Minimum15+ years of experience in business system analysis or business application design and development roles.
• Acquire extensive knowledge of database design and relational database principles, with prior experience in large-scale data warehouses.
• Work with Business Intelligence tools (Tableau, Business Objects).
• Experience Agile methodologies or the Software Development Life Cycle (SDLC).
• Proactively motivate oneself and remain flexible with a positive attitude efficiently multitask and work independently under pressure to deliver business demands on time, to a high-level standard.
• Excel in team-working skills, developing and maintaining strong relationships with team members, peers, and internal and external management, contributing beyond core roles and responsibilities.
• Analyze and solve problems with excellent analytical skills, providing sound recommendations to management.

Preferred qualifications, capabilities and skills

• Understand operations within the banking industry, preferably with knowledge of payment processing.
• Prior experience with SQL, Python, Alteryx, or another programming language in a work-related capacity.
• Proficiency with querying enterprise databases using SQL to obtain relevant data for analysis
• Experience with writing code using in SQL / Pyspark and perform statistical description
• Experience with Tableau
• Proven strong analytical and communication skills
• Aptitude and curiosity for developing automated solutions to solve business problems