Analyst, Fraud Prevention

Value Preposition

• Make Real impact Play a critical role in safeguarding bank and clients from evolving financial crimes ensuring compliance with US regulations.
• Exposure to complex, high value cases Tackle sophisticated fraud patterns across different payment platforms that sharpen the investigative mindset and deepens the industry expertise.

Job Details

Position Title: Analyst

Career Level: P1

Job Category: Associate

Role Type: Hybrid

Job Location: Bangalore

About the Team:

The Fraud Services Team is part of First Citizens India, Enterprise Operations and is responsible for detecting potentially illicit activity targeting First Citizens India client accounts and escalating illicit activity to be investigated, when appropriate. This newly set up team will play a crucial role in safeguarding the customers and organization from fraud risks by supporting end to end fraud detection, prevention and investigation processes.

Impact

This position analyzes transactions in multiple payment channels to detect suspicious or high-risk activity.

This role will help to detect emerging fraud trend, reduce losses and enhance controls. This role offers high visibility and direct impact giving the opportunity to shape fraud strategies and contribute to safer banking environment.

Determines the appropriate course of action to mitigate risks and stop further loss, protecting compromised accounts to prevent any subsequent fraudulent transactions.

Key Deliverables

• Analysis

  - Compiles and analyzes transactions for multiple payment channels. Reviews transactions to identify high risk situations, fraudulent activity, and internal control breakdowns. Effectively communicates analysis output.

• Fraud Prevention

  - Investigates potential fraud, risk, or internal control breakdowns identified by transaction analysis. Determines the appropriate course of action to stop further loss. Ensures compliance with Bank regulations throughout loss prevention activities.

• Business Support

  - Serves as a point of contact for associates or clients to discuss and resolve fraudulent activity. Protects compromised accounts to prevent subsequent fraudulent transactions. Communicates
• effectively with associates, clients, operations, and peer bank contacts on fraud prevention activity and techniques.

• Reporting

  - Tracks metrics based on analysis and case information for reporting purposes. Conveys emerging trends.

Skills and Qualification

Functional Skills:

• Fraud Risk knowledge

  Understanding of common fraud typologies across payment channels.
• Familiarity with red flags, behavioral indicators and fraud detection methodologies.

• Analytical and Investigative Skills

  Agility to analyze transaction patterns and detect anomalies.

• Decision making under pressure

  . Capability to make sound, time sensitive decisions in high volume and high-risk scenarios.
• Proactive in escalating potential risks to seniors in the team or manager.

  Collaboration & Stakeholder management

  Comfortable working in cross functional teams especially across time zones. Ability to coordinate with cross functional teams like Risk, legal, compliance and technology teams when needed.

Technical/Business Skills:

• Fraud monitoring tools & Case Management system

• Typically, 2 to 4 years of experience in with platforms like Actimize, Falcon, SAS or any internal fraud detection tools.

• Data Analysis & reporting

• Proficiency in MS office related applications especially excel.

• Knowledge of payment systems

• Knowledge and understanding of payment processing platforms (ACH, Wires, RTP & Cards) is an added advantage.

Relationships & Collaboration

• Reports to:

  Manager / Sr. Manager

• Partners:

  Stakeholders and cross functional teams

Accessibility Needs

Role & responsibilities