AM/DM - Warranty and Extended Warranty Administration

As the individual responsible for the analysis of warranty and extended claims, you will play a crucial role in the end-to-end process. Your primary focus will be on examining warranty and extended claims data to identify trends, patterns, and potential areas for improvement. By delving deep into the data, you will contribute towards enhancing product quality and customer satisfaction. Furthermore, it will be part of your role to formulate proposals based on the insights gleaned from the data analysis. These proposals will outline potential strategies for addressing issues identified and improving overall product quality. You will then present these proposals to management for review and approval, making a direct impact on the company's decision-making processes. Overall, this role requires a keen eye for detail, strong analytical skills, and the ability to communicate findings effectively to stakeholders at all levels. By leveraging data-driven insights, you will help drive continuous improvement in product quality and customer experience.,