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3 - 7 years

3 - 5 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

About the organization

State Bank

About Role-

Role & responsibilities

  • Min 1 Yr Exp in CRM application/ERP support (Web Portals & Mobile Apps) preferably Salesforce.
  • Troubleshoot Solve user issues Over Mail/Telephone
  • Co-ordination with different stakeholder
  • Exp of working over ticketing tool
  • Knowledge Transfer / Training to users
  • Handling Support Activities Knowledge of the MSSQL Server database will be added advantage

SPOC to IT AO's for bugs/ maintenance of Integration end points, escalation points of metrics failure

Preferred candidate profile

  • API Management
  • System design
  • Integration protocols
  • App design
  • Good Communication
  • Encryption methodologies
  • User Training on App

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State Bank Operations Support Services
State Bank Operations Support Services

Banking/Financial Services

Financial City

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