AM/DM- App Solution State Bank Operations Support Services

3.0 - 7.0 years

3 - 5 Lacs

Mumbai

Work from Office

About the organization Incorporated in Jul 2022, State Bank Operations Support Services is a wholly owned subsidiary of SBI for providing Operations Support Services to SBI. About Role- Role & responsibilities Min 1 Yr Exp in CRM application/ERP support (Web Portals & Mobile Apps) preferably Salesforce. Troubleshoot Solve user issues Over Mail/Telephone Co-ordination with different stakeholder Exp of working over ticketing tool Knowledge Transfer / Training to users Handling Support Activities Knowledge of the MSSQL Server database will be added advantage SPOC to IT AO's for bugs/ maintenance of Integration end points, escalation points of metrics failure Preferred candidate profile API Management System design Integration protocols App design Good Communication Encryption methodologies User Training on App

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