The Front Desk Executive will be responsible for managing all front desk operations, including patient registration, appointment scheduling, and query resolution. This role requires outstanding communication and interpersonal skills, a patient-centric approach, and the ability to thrive in a fast-paced hospital environment. The successful candidate will be instrumental in enhancing patient satisfaction and contributing to the operational efficiency of the hospital. Key Responsibilities: Greet and welcome patients, visitors, and staff in a professional and courteous manner. Manage patient registration processes efficiently and accurately, ensuring all necessary information is captured. Schedule, confirm, and reschedule patient appointments as required, coordinating with various departments. Handle incoming calls and inquiries, providing accurate information and directing calls to the appropriate personnel. Address patient queries and concerns effectively, striving for prompt resolution and escalating complex issues when necessary. Clearly explain hospital services, procedures, and policies to patients and their families. Facilitate patient flow and manage waiting areas to optimize patient experience. Maintain accurate patient records and ensure data confidentiality in compliance with hospital protocols. Liaise with medical and administrative staff to ensure smooth coordination of patient services. Process payments, manage billing inquiries, and maintain financial records as needed. Demonstrate strong conversion skills by effectively communicating the value of Altor Hospitals' services. Maintain a neat, organized, and welcoming front desk area. Qualifications and Experience: Minimum of one (1) year of proven experience as a Front Desk Executive or similar role, specifically within a hospital or clinical setting. Exceptional verbal and written communication skills. Fluency in English, Kannada, and Telugu is mandatory. Proficiency in using hospital management software and MS Office Suite. Strong organizational and multitasking abilities with keen attention to detail. Excellent interpersonal skills with a compassionate and empathetic approach towards patients. Proven ability to handle stressful situations with calm and professionalism. A proactive and solution-oriented mindset. Ability to work effectively both independently and as part of a team. Bachelor's degree or equivalent diploma is preferred. Desired Attributes: A genuine passion for patient care and service excellence. High level of integrity and professional ethics. Ability to quickly learn and adapt to new systems and processes. Positive attitude and a commitment to continuous improvement. Why Join Altor Hospitals? Opportunity to work with a leading healthcare provider. A supportive and collaborative work environment. Competitive salary and benefits package. Pathways for professional growth and development. Application Process: Interested candidates who meet the above requirements are invited to submit their updated resume and a cover letter detailing their relevant experience and language proficiency to Hiring Manager at 9703018606. Job Types: Full-time, Permanent, Fresher Pay: ₹15,604.75 - ₹28,958.18 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person

Job Summary: Altor Hospitals is seeking courteous, efficient, and well-organized Front Desk Executives to be the first point of contact for our patients, visitors, and staff. The ideal candidate will ensure a seamless and welcoming experience, maintain patient service excellence, and support hospital administration in daily operations. Key Responsibilities: Greet and assist patients, visitors, and vendors with professionalism and empathy. Manage patient registrations, appointment scheduling, and follow-ups using the hospital management system (HMS). Verify patient details and maintain accurate and updated records in both digital and physical formats. Guide patients to respective departments (OPD, diagnostics, billing, IPD, etc.). Coordinate with doctors, nursing staff, and other departments to streamline patient flow. Handle incoming calls, emails, and inquiries; redirect as needed. Manage front desk operations such as token systems, waiting areas, and queue handling. Ensure compliance with hospital policies, patient confidentiality, and service protocols. Assist in billing coordination, admission/discharge formalities, and insurance documentation when required. Maintain cleanliness and orderliness at the front desk and reception area. Qualifications & Skills: Graduate in any discipline (preferred: Hospitality, Administration, or Healthcare Management). 1–3 years of experience in front office roles, preferably in a hospital or healthcare setting. Excellent communication skills in English, Hindi, and local language. Proficiency in MS Office and familiarity with Hospital Management Systems (HMS). Pleasing personality with a customer-first attitude. Ability to multitask, stay calm under pressure, and handle sensitive patient interactions. Work Schedule: Rotational shifts, including weekends and public holidays as per hospital roster. Interested Candids share their resumes at 9703018606 Job Types: Full-time, Permanent, Fresher Pay: ₹16,624.37 - ₹29,006.24 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person

Job Summary: Altor Hospitals is seeking detail-oriented and efficient Insurance Coordinators to manage all aspects of health insurance processes including pre-authorizations, claim submissions, and TPA communications. The ideal candidate will ensure timely and accurate processing of insurance-related matters, supporting both patients and internal departments. Key Responsibilities: Handle pre-authorization requests and approvals for inpatient and day-care procedures from insurance companies/TPAs. Ensure accurate and complete documentation for insurance claims as per the policy requirements. Coordinate with patients, consultants, and TPA representatives for documentation, clarifications, and follow-ups. Submit claims (manual and electronic) in a timely manner and track claim status. Address claim queries, rejections, and discrepancies; ensure prompt resubmission or corrections as needed. Verify insurance eligibility and benefits for patients at the time of admission. Liaise with billing, admissions, and discharge teams to ensure smooth insurance processing. Maintain updated knowledge of various insurance policies, packages, and TPA protocols. Generate daily reports on pending approvals, submitted claims, and settled claims. Ensure compliance with hospital policies, patient confidentiality, and insurance standards. Qualifications & Skills: Graduate in any discipline (preferred: Healthcare Administration, Commerce, or Insurance). 1–3 years of experience in a hospital insurance/TPA coordination role. Strong understanding of health insurance policies, TPA procedures, and claim processing. Good communication skills in English, Hindi, and local language. Attention to detail, analytical ability, and customer service mindset. Proficient in MS Office and Hospital Management Systems (HMS). Work Schedule: Regular day shifts with extended hours or weekend duties as required by the billing cycle. Why Join Altor Hospitals: Be part of a committed team focused on delivering smooth and transparent patient financial services. Work in a well-structured hospital environment with advanced digital systems. Opportunities for professional growth in healthcare finance and insurance operations. Job Types: Full-time, Permanent, Fresher Pay: ₹18,532.86 - ₹32,428.78 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

Job Overview: We are looking for dynamic and proactive Marketing Executives to join our Business Development team. The ideal candidate will be responsible for building and nurturing relationships in the local community to promote Altor Hospitals’ services, facilities, and medical expertise. Prior experience in healthcare marketing is highly preferred. Key Responsibilities: Execute neighborhood and field-level marketing strategies to promote hospital services. Plan and conduct health camps, wellness drives, and community outreach programs in coordination with clinical teams. Build and maintain strong relationships with apartment complexes, resident welfare associations (RWAs), local businesses, and community groups . Establish tie-ups and referral networks with nearby clinics, general practitioners, and diagnostic centers . Work on branding initiatives to enhance hospital visibility in the local area. Promote hospital offerings including new specialties, advanced diagnostics, doctor profiles, and health packages . Support and execute marketing activities as guided by the Business Development Head and central team. Ensure regular follow-up and reporting of all outreach and partnership activities. Stay informed about competitor activities and identify new opportunities for outreach and engagement. Requirements: Bachelor’s degree in any discipline. Minimum 1 year of experience in healthcare marketing, sales, or business development. (Hospital experience preferred) Excellent interpersonal and communication skills . Strong ability to network, engage, and build trust with external stakeholders. Willingness to travel locally for marketing and outreach activities. Self-driven, result-oriented, and a team player. What We Offer: A dynamic work environment in a growing healthcare organization . Opportunity to work closely with senior management and medical leadership. Competitive compensation and performance-based incentives. Professional development and growth opportunities. Interested candids Call at +91 9703018606 Job Types: Full-time, Permanent, Fresher Pay: ₹25,801.88 - ₹35,719.39 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person

Job Overview: We are looking for dynamic and proactive Marketing Executives to join our Business Development team. The ideal candidate will be responsible for building and nurturing relationships in the local community to promote Altor Hospitals’ services, facilities, and medical expertise. Prior experience in healthcare marketing is highly preferred. Key Responsibilities: Execute neighborhood and field-level marketing strategies to promote hospital services. Plan and conduct health camps, wellness drives, and community outreach programs in coordination with clinical teams. Build and maintain strong relationships with apartment complexes, resident welfare associations (RWAs), local businesses, and community groups . Establish tie-ups and referral networks with nearby clinics, general practitioners, and diagnostic centers . Work on branding initiatives to enhance hospital visibility in the local area. Promote hospital offerings including new specialties, advanced diagnostics, doctor profiles, and health packages . Support and execute marketing activities as guided by the Business Development Head and central team. Ensure regular follow-up and reporting of all outreach and partnership activities. Stay informed about competitor activities and identify new opportunities for outreach and engagement. Requirements: Bachelor’s degree in any discipline. Minimum 1 year of experience in healthcare marketing, sales, or business development. (Hospital experience preferred) Excellent interpersonal and communication skills . Strong ability to network, engage, and build trust with external stakeholders. Willingness to travel locally for marketing and outreach activities. Self-driven, result-oriented, and a team player. What We Offer: A dynamic work environment in a growing healthcare organization . Opportunity to work closely with senior management and medical leadership. Competitive compensation and performance-based incentives. Professional development and growth opportunities. Interested candids Call at +91 9703018606 Job Types: Full-time, Permanent, Fresher Pay: ₹25,801.88 - ₹35,719.39 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person